Future of Management wiki

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Introduction Frame: Traditionally management was restricted to the purviews of organizations but today everyone manages, engages in collaborative projects with people from all over the world, social coordination, gaming coordination (WoW). Everyone has to manage people, information, things, processes. There are some specific permutations to managing within organizations but management as a concept is now much broader.

Themes

• Biggest potential impact - socialized/standardized health care (in no one's plans)
• Out-sourcing (AI is more efficient version of current outsourcing)
• Multi-generational workplace (Gen Y: Demand immediacy, meaning, fun), Tammy Erickson
• Decentralization, distributed workplace, diminishing need for corporations, bifurcation to large corporates and agile distributed businesses
• Increase in complexity, precision-questioning, Dennis Matthies Verago, Flynn effect - think more abstractly about the world
• Openness, transparency, sharing, OR-Live
• Web 2.0 technologies extended into the enterprise, Level 1 tech adoption (now: wikis, blogs, podcasts, next: SocNets, feedhavior), Level 2 concept integration (openness, openspace co-creating week's work agenda with public declaration), reinvent enterprise software with web 2.0 principles and functionality; on-demand coordination view text/IM in corporations could be like JIT was to manufacturing
• Access to data, information explosion/increasing volumes of information, how to manage and display, we are in a 3d world now
• IP/derivative works, especially software and biology

• Growing need for data assimilation, analysis, and synthesis into knowledge will require new visualization and manipulation tools

• Business models:
  • O/S free software, fee-based services
  • Sun coined use of the term "Redshift" to describe business models (like 3D, social networking, rich IP media) that -- distinct from 'enterprise scale computing' -- require computational and networking architectures offering rates of improvement in speed, bandwidth and reliability equal to or greater than that offered by Moore's Law.  Dr. Richard Zippel, VP Technology, Sun Microsystems, presents an update on "Redshift," and developer-focused computing svcs
• Rise and integration of design and art in 3d data management

How is the workplace changing

• Rise of non-monetary currencies (Seriosity gaming, attention economies)
• No job descriptions (LL)
• Pay for performance (IBM, Sun, BestBuy) - appropriate for all functions and staff?
• Job length continuing to shorten (18 months?)
• External network and reputation more important than internal (site HBR study re: women more successful when leave)
• Non-organization based collaborative teams, co-working
• Presence-management and collaboration coordination: virtual worlds, skype
• Multimedia - everyone must create audio and video
• Customer-determined value, still need to articulate the value proposition to different customer sets but like user-gen content, ex: Flickr - What's in my Bag, Viddler (video sharing site)

Anecdotes

• Precision questioning
• Edward Tufte
• SocNet friend/trust requests from India

Predictions

• Future of advertising (Clay Shirky, not business model A:B but A:chaos), new models emerging, an implementation of Clay Shirky is: Overlay.tv; outsource advertising to the consumer, user-gen content by the consumer like they tagged and bookmarked everything for free, made their own YouTube content, etc.
• SocNets
• Feedhavior (tweets, FB status updates) as accountability means, also as information search, collaboration invitation
• Watchers and Doers groups; actives and passives
• Corporations becoming increasingly obsolete, bifurcation between large corporates and agile distributed businesses
• Increasing requirement to create and use 3d information tools

Resources

• Christian Renaud's blog, Cisco, especially the Future of Work
• The Future of Management - Gary Hamel
  • Management has not previously seen themselves as innovators, now they must
  • The innovation stack: operational innovation, product/service innovation, stategic innovation (e.g.; business mode), management innovation
  • Management innovation is: a change in the way managers do what they do that improves organizational performance
  • Management activities: strategic planning, capital budgeting, project management, hiring and promotion, training and development, internal communications, knowledge management, periodic business reviews, employee assessment and compensation
  • Success recipe:
    • Amplify human imagination - everyone is creative, innovative
    • Build a democracy of ideas
    • Dynamically reallocate resources
    • Aggregate collective wisdom
    • Minimize drag of old mental models
    • Give everyone the chance to opt-in (army of volunteers)
  • Management needs to tune in to the revolution already occurring with SocNets, wikis, IMs, ecosystem collaboration
• Here Comes Everybody: the Power of Organizing without Organizations - Clay Shirky (2008)
• A Whole New Mind - Daniel Pink (2005) and Free Agent Nation (2002)
  • New business models, how to compete, de-comoditize through "right-brain" elements: customer service, dramatic new functionality, design, backstory, other emotionally-tied in attributes 
• Harvard Business Review Ideacast
  • Gen Y Tammy Erickson
• Changing economics
  • Wikinomics: How Mass Collaboration Changes Everything - Don Tapscott (2006)
  • The Wealth of Networks: How Social Production Transforms Markets and Freedom - Yochai Benkler (2006)
• The Future of Work: How the New Order of Business Will Shape Your Organization - Tom Malone (2004)
• Prediction markets
  • The Wisdom of Crowds - James Surowiecki
  • Information Markets: A New Way of Making Decisions - Robert Hahn
  • Cass Sunstein book
• Affinity Earning - Melanie Swan